International Shipping Policy for

At Dipi Treats, we are pleased to offer international shipping to our valued customers worldwide. Please review our international shipping policy to understand the terms and conditions that apply to your international orders.

  1. Shipping Destinations:

We currently ship to most countries around the world. During the checkout process, you will be able to select your country from the available list of destinations. If your country is not listed, please contact our customer support team for further assistance.

  1. Shipping Methods:

We offer reliable international shipping through our trusted shipping partners. The available shipping methods will be displayed during the checkout process. The estimated delivery time and cost will vary depending on the destination and the chosen shipping method.

  1. Shipping Costs:

Shipping costs will be calculated based on the destination country, package weight, and selected shipping method. The shipping charges will be displayed during the checkout process before you complete your order. Please note that additional customs duties, taxes, or import fees may apply, which are the responsibility of the customer.

  1. Order Processing Time:

Once your order is placed and payment is confirmed, we will process and ship your order within 1-3 business days. Please note that orders placed on weekends or public holidays may experience slight delays.

  1. Delivery Time:

The estimated delivery time will depend on the destination and the selected shipping method. International shipments may take anywhere from 5 to 21 business days for delivery, depending on customs clearance and local postal services. Please note that unforeseen circumstances such as customs delays or natural disasters may affect the delivery time, which is beyond our control.

  1. Tracking Your Order:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the website of the shipping carrier.

  1. Customs and Import Duties:

Please be aware that customs duties, taxes, or import fees may be imposed by the destination country's customs authority. These charges are the responsibility of the customer and are not included in the product or shipping costs. We recommend checking with your local customs office for more information on potential charges before placing your order.

  1. Order Issues and Returns:

If you encounter any issues with your international order or need to initiate a return, please contact our customer support team within 7 days of receiving your shipment. For detailed information on our return policy, please refer to our website's Return Policy page.

  1. Customer Support:

Our dedicated customer support team is available to assist you with any inquiries or concerns regarding your international order. Please feel free to reach out to us through our website's contact form or email us at [customer support email].

Please note that our international shipping policy is subject to change without prior notice. We recommend reviewing the policy periodically for any updates.

Thank you for choosing Dipi Treats! We look forward to delivering our delicious treats to your doorstep worldwide.